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Frequently Asked Questions

  • What if I have questions during the course?
    We’re here to help! If you have any questions or need assistance at any point during the course, simply reach out to us via email. Send your queries to enchantedcakesbyyvette@yahoo.com.au and we’ll get back to you as soon as possible. Happy decorating! 🎄✨
  • How long do I have to complete the program?
    There’s no rush! The pre-recorded videos can be viewed at anytime. Spread it out over a longer period or complete it all in one go, the choice is yours.
  • Can I refund after I purchase the Tall Cakes Made Simple Course?
    Refund Policy We want you to be completely satisfied with your purchase and are confident that this course will help you improve your cake-making skills. However, we also believe that success comes from taking full responsibility and putting in your best effort to apply the strategies we've shared. That’s why we offer a 14-day money-back guarantee. If you feel that the course did not meet your expectations, here's what you need to do: Complete the course – Make sure you’ve worked through all the lessons and applied the techniques. Provide evidence – Submit photographic and video evidence that you’ve completed the course. Schedule a call – Hop on a video call with us to discuss your experience and share any challenges you faced. Request your refund – Send your refund request to enchantedcakesbyyvette@yahoo.com.au with the evidence and a brief explanation of your experience. Once we’ve reviewed your request and had our call, we’ll process your refund. We truly want you to succeed, and we’re here to support you through every step of the course. Please remember, the key to mastering tall cakes is practice, so we encourage you to give it your best shot!
  • Does the Tall Cakes Made Simple program include a Ganache Recipe?
    This course focuses on the techniques and skills needed to create tall ganache cakes. It does not include specific cake or ganache recipes. However, if you’re looking for recipe guidance, our Signature Chocolate Ganache Guide is available for purchase separately from our Cake Skill Studio to complement your learning experience.
  • Does the Tall Cakes Made Simple program include a Buttercream Recipe?
    This course focuses on the techniques and skills needed to create tall ganache cakes. It does not include specific cake or ganache recipes. However, if you’re looking for recipe guidance, our Signature White Buttercream Guide is available for purchase separately from our Cake Skill Studio to complement your learning experience.
  • Who is the Tall Cakes Made Simple program not for?
    This course may not be the right fit if: You’re not ready to dedicate time to learning new techniques. This course has approximately 5 & 1/2 hours of video tutorials. You prefer baking cakes exclusively for casual, informal occasions without focusing on professional-level presentation. You’re not interested in working with ganache or creating tall, structured cakes.
  • Disclaimer for the Tall Cakes Made Simple Course
    While every effort has been made to accurately represent this course and its potential, there is no guarantee that you will achieve the exact same results demonstrated in the course. The techniques, examples, and strategies provided are based on my personal experience and expertise and should not be interpreted as a promise or guarantee of specific outcomes. Success in creating tall cakes, as taught in this course, depends on various factors, including your current skill level, the time and effort you commit, your attention to detail, and your individual creativity. Since these factors differ for each person, we cannot guarantee your success or the exact results you’ll achieve, nor are we responsible for any outcomes or actions related to the course content. Additionally, please be aware that food safety and hygiene regulations may vary based on your location. It is your responsibility to research and comply with all local food safety laws, including but not limited to handling and hygiene practices such as the use of gloves, appropriate storage, and cleanliness standards in your workspace. The cakes demonstrated in this course are for educational purposes only and are not intended for sale. You should always follow appropriate food safety protocols when creating cakes for clients, friends, or family. The use of the information, techniques, and strategies shared in this course should be based on your own judgment and due diligence. By purchasing this course, you agree that our company Enchanted Cakes By Yvette, is not liable for any success or failure of your cake projects that are directly or indirectly related to the use of the course materials, products, and services discussed within. We cannot be held responsible for any issues that arise, including but not limited to, difficulties with ganache or buttercream consistency, cake stability, or any damage caused during the cake-making process. Additionally, we are not liable for any damages or losses resulting from the use of the information provided in this guide, including any errors or omissions. By using this guide, you acknowledge that you are taking full responsibility for the application of the techniques and methods shared within. We encourage you to continue learning, experimenting, and refining your skills to achieve the best results for your cakes. Important Note: Always follow safety instructions when handling hot ingredients or equipment, and use your discretion when implementing any of the advice provided in this guide.
  • Can I refund I after purchase the Christmas Buttercream Cupcake Bouquet?
    Due to the online nature of this product, no refunds will be given once purchased. While every effort has been made to accurately represent this masterclass and its potential, there is no guarantee that you will achieve the exact same results featured in the course. The examples and strategies provided in this course are based on personal experience and should not be interpreted as a promise or guarantee of specific results. Success in creating the Christmas Buttercream Cupcake Bouquet as taught in this masterclass depends on a variety of factors including your skill level, effort, time commitment, and individual creativity. Since these factors differ for each individual, we cannot guarantee your success or outcome, nor are we responsible for any of your actions. The use of our information, products, and services should be based on your own due diligence and you agree that our company is not liable for any success or failure of your project that is directly or indirectly related to the purchase and use of our information, products, and services reviewed or advertised in this masterclass.
  • Does the Cupcake Bouquet Program include a Buttercream Recipe?
    This course does not include how to make buttercream. Our Signature White Buttercream Guide is available for purchase separately here, from our Cake Skill Studio
  • How long is the Christmas Cupcake Bouquet program
    The program consists of 10 comprehensive video lessons, totalling approximately 55 minutes of instructional content. Please keep in mind that additional time will be needed for setup and practice to fully apply what you’ve learned after watching the program.
  • How many serves will my cake cover
    - Coffee portions are 1 x 1 inch (2.5cm x 2.5cm) - Standard wedding size dessert portions are 2 x 1 inch (5cm x 2.5cm). - Please refer to our Serving Sizes page to view a standard sizing guide.
  • How do I store my cake, cupcakes, flowers and figurines
    All of your questions are answered in our helpful Cake, Cupcake and Topper Storage Guide! Click here to download it now!

Thank you Yvette for your excellent Easter cupcakes. Your workmanship, customer care and kindness are of the highest quality.

Margaret

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